Reservations & Customer Service
1-800-USA-RAIL (1-800-872-7245) – 5:30am – 1:30am EST Daily
1-800-523-6590 TDD/TTY Equipment for the Deaf/Hard of Hearing Customers

Amtrak Guest Relations (Complaints/Compliments/Etc)
1-215-856-7924

International Visitors
1-215-856-7924

Group Travel Requests
1-800-872-1477

Amtrak Guest Rewards
1-800-307-5000    8AM – 8PM 7x Days a week

For members who have higher tier status of Select, Select Plus and Select Executive, you will be given a special 800 number where your call will be priority when calling.

Amtrak Guest Rewards
PO Box 14368
Philadelphia, PA 19115

Fax 1: 215-856-7708
Fax 2: 951-789-7898